Appointment Request

Confidential individual, couple, family, and group counseling are available at our office or online via our HIPAA-compliant telehealth platform for your convenience. Weekdays, evenings, and some weekend hours are available.


Kaafi Counseling is considered an in-network provider for the following
insurance companies:

  • Aetna
  • Blue Cross Blue Shield/New Direction
  • Cigna
  • Compsych
  • Health Advocate
  • Sunshine Health
  • Tricare
  • United Health Care/Optum
  • Plus, more…
Please call our office if you do not see your insurance on the list above. In the event, we do not accept your insurance, some or all of your fees may still be covered because your insurance may pay a percentage of your fee at an out of network rate. In this case, you will be responsible for 100% of the fee at the time of your appointment. We will give you a form, called Superbill, to send to your insurance and they may reimburse you directly for your covered percentage (please check with your insurance if you have an out of network coverage).

Kaafi Counseling also provides therapy through Employee Assistance
Programs (EAP). EAP is a service offered by your employer that offers
employees free therapy services for a select number of visits. Kaafi
Counseling is in network with Blue Cross Blue Shield, Cigna, United
Healthcare, Aetna and more. Please contact your employer’s Human Resources
Department for more assistance with EAP services.

Good Faith Estimate:

At Kaafi Counseling, we offer psychotherapy services that focus on healing and recovery and we are primarily an insurance based group practice. We accept many insurance plans as listed above. However, we do occasionally have clients that are Out of Network or prefer to privately pay for psychotherapy services.
We believe our clients have the right to receive a Good Faith Estimate of Expected Charges.Therefore, here are the primary services that are requested/scheduled/session as determined by individual, couple and/or family treatment goals and a detailed list of expected charges.

The estimated costs for the Good Faith Estimate are valid for 12 months from the date of the estimate.

Convenient location in West Palm Beach, Florida